Sales Policy

Effective Date: December 10, 2024

Introduction

Welcome to ABC Saliz! We are proud to offer high-quality products to our customers. Our Sales Policy outlines the terms and conditions under which products are sold through our website. By making a purchase from ABC Saliz, you agree to these terms. Please read them carefully before completing your purchase.

1. General Terms and Conditions

  • Eligibility: To make a purchase, you must be at least 18 years old and legally able to enter into a contract. If you are under 18, you must have consent from a parent or guardian to complete the purchase.

  • Product Availability: All products listed on our website are subject to availability. In case a product is out of stock, we will notify you as soon as possible and offer a suitable solution, such as a refund or an alternative product.

  • Order Acceptance: By placing an order through our website, you agree that we may accept or reject the order. We reserve the right to cancel any order at our discretion for any reason, including but not limited to incorrect pricing, availability issues, or suspected fraudulent activity.

2. Pricing and Payment

  • Pricing: Prices for products on our website are listed in USD and are subject to change without notice. We make every effort to ensure the accuracy of pricing, but in the event of an error, we reserve the right to cancel or adjust orders as necessary.

  • Payment Methods: We accept various payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment gateways. Payment is processed at the time of purchase.

  • Taxes: Sales tax is applied to orders based on the shipping address. The applicable tax rate is determined by the state and local regulations.

3. Shipping and Delivery

  • Shipping Methods: We offer several shipping options, including standard and expedited shipping. Shipping costs will be calculated at checkout based on your location and the shipping method chosen.

  • Processing Time: Orders are typically processed within 1-2 business days. Once processed, shipping times will depend on the shipping method selected.

  • International Shipping: Currently, we only ship within the United States. We do not accept international orders at this time.

  • Delivery Issues: If there are any issues with delivery, including delays or damages, please contact our customer service team immediately. We will assist in resolving the issue as quickly as possible.

4. Returns and Exchanges

  • Return Policy: If you are not completely satisfied with your purchase, you may return it within 30 days from the date of delivery for a full refund, minus the shipping costs. Items must be unused, in their original packaging, and in resellable condition.

  • Exchange Policy: We accept exchanges for products of equal or lesser value. To initiate an exchange, please contact our customer service team.

  • Return Process: To return an item, please contact us at info@abcsaliz.com to receive a return authorization number. Items returned without this number may not be eligible for a refund.

  • Non-Returnable Items: Some items are non-returnable, including but not limited to personalized products, gift cards, and perishable goods.

5. Customer Service

For any questions or concerns about our products, services, or policies, you can contact us using the following details:

  • Email: info@abcsaliz.com
  • Phone: (817) 431-1955
  • Address: 337 Roy Ln, Keller, Texas 76248, United States